The Wendy’s Company announced a new partnership with Pipedream, a hyperlogistics company, to pilot its underground autonomous robot system with the goal of delivering digital food orders from the kitchen to designated parking spots in seconds, for faster and more convenient pick-up experiences.
As the first quick service restaurant (QSR) to pilot this cutting-edge technology, the partnership marks another bold step for Wendy’s in driving industry innovation as it strives to serve digital-forward customers with greater ease, speed, and accuracy.
Pipedream’s technology is designed to make digital order pick-up fast, reliable and invisible.
By connecting Wendy’s kitchen to an Instant Pickup portal positioned outside the restaurant, this first-of-its-kind delivery system is designed to provide digital customers with a fast and convenient pick-up option without having to leave their car and increase efficiencies for restaurant crew members by streamlining digital order pick-up points.
The technology uses autonomous robots to transport meals underground and deliver them at the car-side Instant Pickup portal.
Wendy’s plans to integrate Pipedream’s industry-first underground delivery system into an existing restaurant later this year.
For more information about Wendy’s or becoming a Wendy’s franchisee, visit www.wendys.com.